Evermuse
    HomeFeaturesMCPPricingContact
    For Software & SaaS

    Ship What Customers
    Actually Asked For

    Evermuse turns customer calls and feedback into themes, specs, and roadmap decisions, with every insight linked to the quote behind it. Built for SaaS product, design, and engineering teams.

    SOC 2 Type II · GDPR-ready

    Your Customers Are Talking. Your Roadmap Is Guessing

    The answers are already in your sales calls, onboarding sessions, and support threads. They just never reach the roadmap.

    Feedback scattered across tools

    Requests live in call recordings, support tickets, and Slack threads, so no one sees the full picture of what customers need.

    Loudest customer wins

    Without a count of who asked for what, prioritization falls to whoever made the most noise in the last meeting.

    Specs lose the customer context

    By the time a request becomes a ticket, the quote, the use case, and the reason behind it are gone.

    From Customer Call to Dev-Ready Spec

    Three steps, no tagging spreadsheet required.

    Step 1

    Bring in your conversations

    Upload recordings or connect your calendar and meeting tools so customer calls are transcribed automatically.

    Step 2

    Find the themes

    AI groups pain points, requests, and objections across every conversation, ranked by how often customers raise them.

    Step 3

    Hand it to the team

    Turn themes into PRDs and specs with the customer quotes attached, and send them to Linear, Jira, or your AI coding tools.

    How Software and SaaS Teams Use Evermuse

    Roadmap prioritization

    See how many customers raised each request and in their own words, so roadmap debates start from evidence.

    Continuous discovery

    Every customer conversation adds to one searchable knowledge base, so discovery keeps running between research sprints.

    Specs for engineering and AI agents

    Give engineers and coding agents the customer context behind each feature through specs and the Evermuse MCP.

    What Users Are Saying

    Shira Dassa

    Shira Dassa

    Product @ Yotpo

    $436M RAISED • 600+ EMPLOYEES

    "I'm reviewing the insights your product provided - my mind is blown! This is such a game-changer."
    Erik Peterson

    Erik Peterson

    Head of Product @ ReSim.ai

    SILICON VALLEY VENTURE BACKED

    "[The results are] stunningly great, in my opinion... Now I don't have to attend every client interview in person."
    Min Zhou

    Min Zhou

    Design Lead @ OpenSea

    $427M RAISED • 700+ EMPLOYEES

    "Last month alone, we'd save 8.5 hours per team member using Evermuse."
    Hadar Kaminski

    Hadar Kaminski

    Senior UX Researcher @ Redis

    $357M RAISED • 1,000+ EMPLOYEES

    "It looks like, yes - you may have cracked this complexity."
    Rachel Abramowitz

    Rachel Abramowitz

    Founder & CEO @ Keepler

    "This is super awesome. Solves a bunch of the problems I know I have, but also ones that I'm like, I didn't know I had that problem."
    Sarah Hillel

    Sarah Hillel

    UX Researcher @ Pitango

    "I love the system... A very big pain point this can fix right away... is having to explain to PMs how I got there."
    Hadas Ashkenazi

    Hadas Ashkenazi

    Senior Product Designer @ Darrow

    "I found it very useful and valuable when I needed to ramp up after joining an existing project. I asked the AI chat to find all relevant recordings and provide summary and insights. It was incredibly helpful and high-quality and saved me a lot of time."

    Built for Fast-Moving Product Teams

    Start free, self-serve, with no sales call
    Every insight linked back to the customer quote
    Connects to Zoom, Google Meet, Teams, Intercom, Linear, and Jira
    Bring customer context into Claude and Cursor via MCP
    SOC 2 Type II and GDPR-ready
    Your data is never used to train public AI models

    Software and SaaS FAQs

    How is Evermuse different from a feedback board or a meeting notetaker?

    Feedback boards collect requests and notetakers summarize single calls. Evermuse analyzes conversations together, groups recurring themes, counts how many customers raised each one, and links every insight back to the original quote.

    Which tools does Evermuse connect to?

    Evermuse connects to meeting tools like Zoom, Google Meet, and Microsoft Teams, support tools like Intercom, and delivery tools like Linear, Jira, and GitHub. See the integrations page for the full list.

    Can engineers and AI coding agents use the research?

    Yes. Evermuse produces specs with customer quotes attached, and the Evermuse MCP lets tools like Claude and Cursor pull customer context directly while you build.

    Is our customer data kept private and secure?

    Evermuse is SOC 2 Type II and GDPR-ready, and customer data is not used to train public AI models. See our security page for details.

    Do we need a dedicated researcher to use Evermuse?

    No. Product managers, designers, and founders use Evermuse directly. Researchers use it too, to spend less time on synthesis and more on the questions that matter.

    Build From Evidence, Not Opinions

    Upload your next customer call and see themes in minutes. Start free, no sales call needed.

    Evermuse
    Monitored by Drata - SOC 2
    Sensiba - SOC 2 Type 2 certified
    GDPR Ready

    Solutions

    • By role
      • For AI Ops
      • For Product Ops
      • For Product Managers
      • For Product Leaders
      • For UX Researchers
      • For Designers
      • For Research Ops
      • For Developers
      • For Sales & CS
      • For Product Marketing
    • By industry
      • Software & SaaS
      • Fintech & Financial Services
      • E-Commerce & Marketplaces
      • Agencies & Consultancies
      • Logistics & Supply Chain
      • HR & Payroll
      • Insurance
      • Real Estate
      • Education & Non-Profits
    • By company size
      • Start-ups
      • Scale-ups
      • Enterprise
    • Use Cases

    Compare

    • vs. AI(e.g., Claude)
      • vs. Generic AI
      • vs. Claude
      • vs. ChatGPT
      • vs. Gemini
      • vs. Microsoft Copilot
    • vs. Doc Repos(e.g., Notion)
      • vs. Notion
    • vs. Research Tools(e.g., Dovetail)
      • vs. Dovetail
      • vs. Productboard
      • vs. Sprig
      • vs. BuildBetter
      • vs. Condens
      • vs. Marvin
      • vs. Enterpret
      • vs. Canny
      • vs. Pendo
      • vs. Maze
      • vs. Aha!
      • vs. Dscout
    • vs. Call Recorders(e.g., Gong)
      • vs. Gong
      • vs. Fireflies
      • vs. Read AI
      • vs. Fathom
      • vs. Granola
      • vs. Otter.ai

    Get Started

    • Book a UXR Demo
    • Book a Developer Demo
    • Book a Product Manager Demo
    • Contact Sales

    Product

    • Get Started
    • How It Works
    • Features
    • Pricing
    • Integrations
    • MCP
    • Developer Docs
    • Changelog
    • Roadmap
    • Resources
    • Webinars
    • Guides

    Company

    • About
    • Careers
    • Blog
    • Community
    • Press
    • Partner Program
    • Contact
    • Media Kit
    • Workshops
    • AI Research Agency

    Support

    • Help Center
    • FAQ
    • System Status
    • Report a Bug
    • Security & Trust
    • Privacy Policy

    © 2026 Usermuse, Inc. All rights reserved.

    ·Sitemap