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    Features

    Everything the product brain can do.

    Explore how Evermuse works for product managers, developers, researchers, and sales & CS teams.

    Evermuse is Great For

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    SUGGESTIONS

    Identify & ship Product opportunities 12X faster with AI Suggestions.

    • ✓Prioritize by ROI, customer requests, and sales blockers.
    • ✓Identify both explicit requests and implicit opportunities.
    • ✓Stay connected to the original quotes and sources.
    • ✓Get the clarity you need, in the time you have.
    INGESTION

    Salvage Product insights from the black box of sales and CS calls & chats.

    • ✓Record Zoom, Google Meet, Microsoft Teams, or Slack Huddle
    • ✓Integrate with Gong & Chorus to analyze Sales & Customer Success calls
    • ✓Connect your calendar & your meeting platform
    • ✓Send ANY type of data via our Ingest API.
    • ✓Import previously recorded calls en mass
    • ✓Analyze conversations in the top 20 most commonly spoken languages
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    SHAPING

    Stay ahead of dev work with AI specs grounded in customer feedback.

    • ✓Evolve feature concepts from idea to deployment with deep customer intelligence.
    • ✓Manage ideas, specs, dev plans, and revision notes in one central place.
    • ✓Collaborate with engineers, designers, and stakeholders around a single spec definition.
    • ✓Send specs to your favorite Coding agents, but track their implementation progress.
    • ✓Track Product gaps and manage revisions.
    AUTOMATION

    Spend your time thinking and shaping, not tagging or compiling.

    • ✓Define important signals, and watch them extracted for you across sources.
    • ✓Automate research, triage, and ticket writing.
    • ✓Schedule automated research Briefs and reports.
    • ✓Delegate work to Evermuse in your favorite tools via MCP.
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    CHAT

    Make sure you're building what's important, not just what's easy to spec.

    • ✓Ask about any feature, and get cited answers based on hundreds or thousands of customer sources.
    • ✓Learn from every Customer conversation, whether you were there or not.
    • ✓Cut time to clarity from weeks to hours.
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    CHAT

    Be sure you're building the right things.

    • ✓Ask about any feature, and get cited answers based on hundreds or thousands of customer conversations.
    • ✓Learn from every Customer conversation, whether you were there or not.
    • ✓Cut time to clarity from weeks to hours.
    INGEST

    Identify bugs, issues, or complaints in customer conversations.

    • ✓Find clusters of issues, complaints, or bugs across all channels.
    • ✓Reproduce issues with greater ease with automatic pattern recognition.
    • ✓Provide your coding agent with sufficient context to troubleshoot, every time.
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    SHAPING

    Influence the way features are designed & spec'd.

    • ✓Help feature ideas from idea to deployment with deep customer intelligence.
    • ✓Manage ideas, specs, dev plans, and revision notes in one central place.
    • ✓Collaborate with product, designers, and stakeholders around a single spec.
    • ✓Find Product gaps and manage revisions.
    MCP

    Enrich dev plans with real quotes and customer data.

    • ✓Bring Evermuse MCP to Claude Code, Cursor, or Codex and enrich your plans with real customer insights.
    • ✓Perform Gap analysis of specs before starting to build.
    • ✓Review your PRs from a customer perspective, without waiting for PMs.
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    SUGGESTIONS

    Get inspired and connected to the emerging Product vision.

    • ✓View video clips of feature requests from customers.
    • ✓See the shape of the Product emerging from the data.
    • ✓Look ahead to what's coming, future specs and ideas.
    • ✓Read what competitors are launching.
    • ✓Explore research projects from the Product and Research teams.
    PM AGENT

    Never be blocked by Product again.

    • ✓Have customer requests and data at your finger tips, so you're never blocked.
    • ✓Reduce time wasted on revision due to lack of communication.
    • ✓Get 90% of your questions answered instantly, in the tools you already use.
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    IMPACT

    Maximize the impact of your research.

    • ✓Make research available to each team member's favorite agent via MCP.
    • ✓Generate on-demand briefs on any topic, any time.
    • ✓Grow your Customer Research repository with every source and conversation.
    • ✓Create fast impact for the team with every user interview.
    • ✓Spend more time talking to the right people and asking the right questions.
    NOTEBOOKS

    Interrogate your sources deeply with AI Research notebooks.

    • ✓Easily collect calls, notes, survey data, documents and more in research projects.
    • ✓Ask open-ended research questions and get grounded answers from your collected sources.
    • ✓Compare themes across interviews, calls, and documents side by side.
    • ✓Follow threads of inquiry across hundreds of sources without losing context.
    • ✓Export findings as shareable reports, briefs, or spec inputs.
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    AUTOMATION

    Truly automate tagging, clustering, and data quality controls.

    • ✓Define custom signals and watch them collected around the clock.
    • ✓You decide what's considered evidence, and what's just context.
    • ✓Set automated quality controls to keep your data clean and reliable.
    • ✓Manually intervene when you need to, set the agent loose when you don't.
    SUGGESTIONS

    Find hidden patterns FAST with automated analysis.

    • ✓The tags & signals you define are automatically collected from every source.
    • ✓Clusters are created 24/7 and brought to your attention.
    • ✓Opportunities are highlighted automatically, for deeper research.
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    CUSTOMER INTELLIGENCE

    Build a vast Customer Intelligence base your whole team can rely on.

    • ✓Every signal, quote, and pattern is stored and searchable across all your sources.
    • ✓Intelligence compounds over time - new conversations enrich what you already know.
    • ✓Cross-reference insights by account, segment, feature, or custom dimensions.
    • ✓Replace scattered spreadsheets, Notion docs, and tribal knowledge with a single living source.
    ARTIFACTS

    Create research artifacts that your Product team will actually use.

    • ✓Generate evidence-backed briefs, summaries, and reports grounded in real data.
    • ✓Link every recommendation to the customer quotes and signals behind it.
    • ✓Tailor outputs for different audiences - PMs, engineers, executives.
    • ✓Stop producing decks that nobody reads and start producing specs people can build from.
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    DATA

    Always stay grounded in real sources, real data.

    • ✓Easily trace every insight to the original conversation, quote, or document.
    • ✓Click through from any claim to the exact moment in the source recording.
    • ✓No hallucinated summaries - every pattern maps to verifiable evidence.
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    INGESTION

    Spend less time logging issues and requests and more time connecting with customers.

    • ✓Automatically capture feature requests, bugs, and feedback from every customer call.
    • ✓No more manually copying notes into spreadsheets or ticketing tools.
    • ✓Integrate with Gong, Chorus, or your meeting platform to analyze conversations passively.
    • ✓Import historical calls to surface patterns you may have missed.
    SIGNALS

    Help developers identify and reproduce recurring issues, without lifting a finger.

    • ✓Surface clusters of complaints, bugs, and friction points across your customer base.
    • ✓Automatically tag recurring issues so engineering can prioritize fixes by impact.
    • ✓Attach real customer quotes and context to every bug report - no more back-and-forth.
    • ✓Track issue frequency and severity trends over time to advocate for your customers.
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    SHAPING

    Find supporting-evidence for your requests with comprehensive Customer Intelligence.

    • ✓Back every feature request with real usage data, customer quotes, and revenue impact.
    • ✓See where your customer needs align with the product roadmap.
    • ✓Contribute directly to specs and feature definitions with grounded evidence.
    • ✓Track the status of requests you've championed from idea to release.
    CHAT

    Easily trace back which customer had which issue and request.

    • ✓Search across every customer conversation to find who asked for what, and when.
    • ✓Get instant, cited answers about any account's history of requests and issues.
    • ✓Prepare for renewals and QBRs with a complete picture of each customer's journey.
    • ✓Never lose track of a promise made on a call again.
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    AUTOMATION

    Delegate updating tickets and resolutions to the Evermuse Agent.

    • ✓Automatically sync customer issues and feature requests to Linear, Jira, or Asana.
    • ✓Get notified when a customer's issue is resolved or a requested feature ships.
    • ✓Close the loop with customers faster by automating status updates.
    • ✓Spend your time selling and supporting, not updating tickets.
    SOURCE OF TRUTH

    Bring all stakeholders together on the same page.

    • ✓Disseminate Customer Intelligence through shared tools like Slack, or GitHub.
    • ✓Add customer intelligence as an MCP in Claude Code, Cursor, Codex.
    • ✓Bring customer intelligence to ChatGPT, Claude, or Gemini.
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