Design With the Customer
in the Room, Every Time
Evermuse turns every customer conversation into searchable themes and quotes, so designers can ground flows, layouts, and tradeoffs in what customers actually say.
YC-backed · SOC 2 Type II · GDPR-ready
Great Design Starts With What Customers Say
Design decisions are only as good as the evidence behind them.
Research arrives too late
Findings land after the design direction is already set, so the evidence ends up justifying decisions instead of shaping them.
Customer voice gets filtered
By the time feedback reaches the design team, it has been summarized through a few people and the nuance is gone.
Hard to defend design decisions
Without quotes and patterns to point to, design choices turn into opinion battles in the review meeting.
From Customer Call to Confident Design
Three steps, no synthesis marathon.
Capture every conversation
Connect your calendar and video tools, or upload recordings. Evermuse transcribes customer calls and interviews automatically.
See the friction
AI extracts pain points, confusion, and workarounds from real conversations and groups them into themes ranked by how often customers raise them.
Design with evidence
Bring customer quotes and patterns into your Figma files, design reviews, and handoffs so every decision is grounded.
How Designers Use Evermuse
Usability pattern spotting
Find where customers get stuck across dozens of calls without re-watching every recording.
Design review ammunition
Back up a flow or layout decision with real customer language instead of a hunch.
Context for AI design tools
Give Claude, Cursor, and your team real customer context through the Evermuse MCP server.
Designer FAQs
How do product designers use Evermuse?
Designers use Evermuse to search customer conversations by theme or feature area, find recurring friction and confusion, and pull verbatim quotes into design reviews and handoffs.
Does Evermuse replace usability testing?
No. Evermuse analyzes the customer conversations you already have, such as research interviews, sales calls, and support calls, so you spot patterns faster and know what is worth testing.
Does Evermuse work with design and collaboration tools?
Evermuse integrates with Figma, Miro, Notion, Linear, Jira, Slack and more, and exposes customer context to AI tools through its MCP server.
Can I start without talking to sales?
Yes. You can start free and self-serve, then review plans on the pricing page as your team grows.