Cookie Policy
Usermuse, Inc., a Delaware public benefit corporation, doing business as Evermuse
Last Updated: June 18, 2026
1. Introduction
This Cookie Policy explains how Evermuse ("we," "us," or "our") uses cookies and similar tracking technologies on our website at www.evermuse.com and any related subdomains (collectively, the "Site"). It describes what these technologies are, why we use them, and your rights to control our use of them.
This policy should be read alongside our Data Protection Policy and Terms of Service.
2. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work — or work more efficiently — and to provide information to the website owner. Cookies allow a website to recognize your device and remember certain information about your visit.
In addition to cookies, we use similar technologies such as pixel tags, web beacons, and local storage (collectively referred to as "cookies" throughout this policy).
3. How We Use Cookies
We use cookies for the following purposes:
- Essential operation: To make our Site function correctly and securely.
- Preferences: To remember your settings and choices (such as cookie consent).
- Analytics: To understand how visitors use our Site so we can improve it.
- Marketing: To identify potential customers and deliver relevant advertising.
- Support: To power our in-app support chat so we can help you quickly.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the Site to function and cannot be switched off. They are usually set in response to actions you take — such as setting your privacy preferences, logging in, or filling out forms. Without these cookies, services you have asked for cannot be provided.
| Cookie Name | Purpose | Duration |
|---|---|---|
evermuse-cookie-consent | Stores your cookie consent choice so you are not shown the banner on every visit. | 1 year (localStorage) |
| Session cookies | Maintains your authenticated session when logged in to the Evermuse application. | Session |
4.2 Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. All information these cookies collect is aggregated and, therefore, anonymous. If you do not allow these cookies, we will not know when you have visited our Site.
| Provider | Cookie / Technology | Purpose | Duration |
|---|---|---|---|
| Google Tag Manager | _ga, _gid, _gat, gtm.js | Manages and loads analytics and marketing tags. Measures website traffic and user behavior. | 2 years / 24 hours |
| Google Analytics | _ga_* | Distinguishes unique users and sessions. Used via Google Tag Manager. | 2 years |
Google Tag Manager is operated under our GTM container ID GTM-T6DXSHH5. You can learn more about Google's data practices at policies.google.com/privacy.
4.3 Marketing & Tracking Cookies
These cookies are set by our marketing partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites. They do not store personal information directly, but are based on uniquely identifying your browser and device.
| Provider | Cookie / Technology | Purpose | Duration |
|---|---|---|---|
| Leadsy.ai | leadsy_* (pixel tag from r2.leadsy.ai) | Visitor identification and intent data — helps us understand which companies are visiting our Site to follow up appropriately. | Session / persistent |
You can learn more about Leadsy.ai's data practices at their website.
4.4 Functionality Cookies
These cookies enable the Site to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
| Provider | Cookie / Technology | Purpose | Duration |
|---|---|---|---|
| Intercom | intercom-*, intercom_session_* | Powers our support chat widget. Allows you to start a conversation with our support team and remembers your chat history. | 1 year |
| Fillout | Form embed cookies | Enables our embedded forms (e.g., newsletter subscription, demo requests) to function correctly. | Session |
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these third-party cookies. Please refer to the respective third-party privacy policies for more information:
- Google: policies.google.com/privacy
- Intercom: www.intercom.com/legal/privacy
- Leadsy.ai: Visit leadsy.ai for their privacy information
- Fillout: www.fillout.com/privacy
6. Your Choices and How to Control Cookies
You have several options for controlling cookies:
6.1 Our Cookie Consent Banner
When you first visit our Site, we display a cookie banner allowing you to acknowledge your consent. Your preference is stored in your browser's localStorage under the key evermuse-cookie-consent. To withdraw consent and reset your preference, you can clear your browser's site data for evermuse.com.
6.2 Browser Settings
Most browsers allow you to refuse or accept cookies and to delete existing cookies through the browser settings. The exact procedure depends on the browser you use:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and Site Permissions
Please note that if you disable or refuse cookies, some parts of our Site may become inaccessible or not function properly.
6.3 Opt Out of Analytics
To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on.
6.4 Do Not Track
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Our Site does not currently respond to DNT signals, but you can use the controls described above to limit tracking.
7. Data Retention
We retain cookie-related data for no longer than necessary for the purposes described in this policy, and in any event for no longer than required by applicable law. Specific retention periods are noted in the tables above where known.
8. International Transfers
Some of the third-party services we use may transfer cookie data outside of the European Economic Area (EEA). Where this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
9. Your Rights (EEA/UK Residents)
If you are located in the European Economic Area or the United Kingdom, you have the following rights regarding personal data collected through cookies:
- Right to access: Request a copy of the personal data we hold about you.
- Right to erasure: Request deletion of your personal data.
- Right to object: Object to the processing of your personal data for analytics or marketing purposes.
- Right to withdraw consent: Withdraw your cookie consent at any time.
To exercise any of these rights, please contact us at the details below.
10. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Usermuse, Inc. (Evermuse)
Email: privacy@evermuse.com
Website: www.evermuse.com/contact
For data subject rights requests under GDPR, please email us at privacy@evermuse.com with the subject line "Data Subject Rights Request."